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| FAQ: Answers |
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How can I reach CycleTourSA? You can phone us, e-mail us, fax us, or write us a letter. See the Contacts page for details. 
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What does my trip price include?
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Do I have to be an athlete to do CycleTourSA trip? No, but it helps to be a little fit. CycleTourSA trips are not athletic events. We're not champion cyclists out to challenge your limits. We cycle simply because we believe this is the best way to get a real taste of this part of the country. If you can get some cycling in before you leave, you'll have no trouble going the distance. For more details on the kinds of distances and terrain we cover, see Activity Levels.
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Do I have to carry my own luggage or gear? No. You don't carry your own luggage and there's no need to purchase special bike bags and your suitcases will be waiting in your hotel room when you arrive at the end of the day.
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What kind of support can I expect along the way? 100% support along the route. There will always be a vehicle in front and behind to ensure your safety and well being. All our guides and drivers are trained in First Aid and CPR.
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What kind of trip information does CycleTourSA provide to travellers? When you book on a trip, we email you a comprehensive information package that includes a detailed Itinerary, and a Travelogue (detailing the places we pass each day and the stops we make along the way), and a highlighted map. See What's Included
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How many people will be on the trip? The number of CycleTourSA travelers varies on each trip. We have a minimum of 6 travelers and a maximum of 20 travelers on our tour.
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Can I hire a bike? Most people bring their own bikes, but we have a limited amount of bikes for hire. Please let us know well in advance.
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Where can I store my bike bag or box? There is space to store your bike bag and box at Waybury Guest House where you start your tour from. We also take your bike back to Waybury Guest House if you choose to travel to other destinations in the country. Just make sure you fly out of Johannesburg International Airport when you leave the country.
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Group discounts.... Why not get together with some friends to take advantage of our group discounts: 11 to 15 persons.....10% over 15 persons.......to be discussed with ourselves In order to qualify for group discounts, 1booking form must be submitted with all the names of the people in the group together with 1 payment for the group deposit and 1 payment for the final payment. Any additional names to the group after the initial group booking has been made will be charged at the normal price. There must be 1 lead name to which all correspondence is sent.
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Hotel Accomodation.... Your comfort is our priority throughout. CycleTourSA have made careful selection of all our hotels based on the convenience to venues and facilities offered. The quality of hotels are indicated in the tour itinerary. Most hotels selected are of a 3* standard minimum unless otherwise stated. All rooms are equipped with private bath/shower and toilet, T.V. and telephone in the rooms. ( There are no T.V or telephone in Kruger Park Accommodation and Marcs Treehouse Camp) Occasionally, it may be necessary to substitute one hotel for another of similar standard. Only in exceptional circumstances will we make such an alteration, but we reserve the right to do so.
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What does Single, Twin & Double room mean? Single room is a room for 1 person. There is normally a supplement for single room occupancy Twin room is a room for 2 persons with 2 single beds in the room Double room is a room for couples with 1 Large bed in the room
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What if I am travelling by myself. Do I have to pay the single room supplement? No. If you are travelling alone, don't be put off by expensive single room supplements, we will try to arrange for you to share with another member of the touring party who is also travelling alone. If you wish to share a room with another member of the touring party, please tick TWIN on the room type required box.
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What does full board accommodation mean? Full board accommodation means that dinner, lunch, bed & breakfast are included in the price. Breakfast is normally of a help yourself buffet style if not otherwise stated. If breakfast is indicated as continental this means that only juice, bread, croissant & coffee will be provided.
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Tour couriers.... All our tours are accompanied by experienced couriers and guides who will ensure that the day to day organisation runs smoothly. They will also be active club cyclists and are on tour to be good company and share your common interest.
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